IMMagine Team
New Zealand & Australia

Our experienced teams operate out of offices based in Melbourne and Auckland.

The Best Team for the Best Results

We do more than simply project manage your visa application. The IMMagine team provides you with advice, information and support before and during your migration.

IMMagine employs a range of advisers who are also migrants, so we understand the logistical & emotional challenge of setting yourself up in a new country.

    Our journey to New Zealand began in November 2024, and nearly two years later, we finally have our Resident Visas! We are incredibly grateful to Iain, Jack, and Jo for supporting us every step of the way.

    The process brought unexpected challenges, delays, and plenty of moments that required patience, but they never gave up on us. They kept us informed, helped us navigate each hurdle, and always made us feel that they were genuinely invested in helping us make this move a reality.

    We have now received our visas, booked our flights, and are finally preparing to make New Zealand our home. We couldn’t have reached this point without their guidance, persistence, and support.

    Thank you, Iain, Jack, and Jo, for sticking with us through this entire journey. We are so grateful!

    — Erin & Jaime

    Erin M
    USA

    Thank you so much for informing us about the grant of our Subclass 186 visas. We are absolutely delighted to receive this wonderful news.

    We would like to sincerely thank you and your entire team for all your guidance, support and hard work throughout our visa application process. We truly appreciate all the assistance you provided, especially with the additional document requests and throughout the entire process.

    We are very grateful to you and your colleagues for helping our family achieve this important milestone.

    Thank you once again for everything you have done for us.

    Tinsy G
    India

    I would like to sincerely thank you all for your continuous support, guidance and hard work throughout my visa process.

    After such a long and emotional wait, receiving the news that my Australian 186 visa has been granted is truly an unforgettable moment for me and my family. There were many difficult days when I felt anxious and uncertain, but your guidance and reassurance helped me get through them.

    I am especially grateful for your patience in answering my questions and for carefully managing my application throughout the process. Your support has meant a lot to me.

    This visa is not just an approval for us — it is the beginning of a new chapter for our family and a dream that we have been waiting for.

    Thank you once again, Chen and the entire team, for everything you have done for us. We truly appreciate it.

    With heartfelt thanks and best wishes,

    Shyama M

    Shyama M
    UK

    Thank you so much for the good news.

    I truly appreciate all your help, guidance and support throughout the process. Thank you so much for making this journey much easier for me. I’m very grateful to you and the whole team.

    Kind regards,
    Riya

    Riya R
    UK

    We can’t say enough good things about our experience with immagine!

    And it is a huge relief!

    Chen was great! He was professional and always responded to our emails.

    Kane was also very good at responding to emails and providing clarity whenever I was unsure.

    Can’t thank you guys enough!

    Also Ruth is amazing… she did an excellent job of getting back to us and was so pleasant!! Thank you

    Marisse M
    South Africa

    Hi Chen and Kane,

    Thank you so much for the great news! So happy to see that my visa has finally been granted.

    And a big thank you to both of you and the team for all your help over the past few years. I really appreciate everything you’ve done for my application and all the support along the way.

    I’ve checked the grant letter and it looks correct.

    Thanks again for all your help! I’ll also complete the feedback and leave a Google review. I’ll definitely recommend you to others as well.

    Sunky C
    China

    Jo was absolutely fantastic to work with. Apart from providing clear guidelines and delivering on any request, she always went the extra mile, making sure there was a backdrop of emotional support, which was often needed!

    I can genuinely say I’m not sure if we would have got to our end goal without Jo. This was an incredibly demanding journey and having someone provide not only expert guidance but emotional support is special, really special.

    Thank you

    Harry J
    South Africa

    The team was always profesional, responsive and supportive.  Whenever I had questions or concerns,he responded promptly and kept me informed at every stage of the process.  His guidance and dedication made the journey much smoother and less stressful.

    Roby T
    UK

    LICENSED TO PROVIDE IMMIGRATION ADVICE

    Licensed Advisers

    Our success rate for visas is upwards of 99%. You won't get 98% of a visa from a government. It’s all or nothing. That's why choosing the right team to represent you is so important to a successful migration.

    The New Zealand and Australian Governments provide statistics that consistently show  us the high proportion of applications that are declined.

    In the case of IMMagine Immigration, we see that over 99.8% of our clients get the visas that we believe they are entitled to.

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    Iain MacLeod

    director & adviser

    Advocate, leader, pain in the bureaucracy's backside.
    Myer immagine

    Myer Lipschitz

    director & adviser

    Strong, empathetic, focused advocate.
    Kane immagine

    Kane Downs

    licensed adviser

    Australia immigration policy expert; more than 10 years with IMMagine.
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    Jo Marsh

    licensed adviser

    NZ & AU specialist with 10+ years experience; calm and steady.
    Hamish immagine

    Hamish Brown

    licensed adviser

    Degree in Law, sharp policy brain but empathetic.
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    Jack MacLeod

    licensed adviser

    NZ policy specialist based in Brisbane, chief digital marketer.
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    Ee Chiao Loh

    licensed adviser

    NZ policy expert, quiet achiever.
    Chen immagine

    Chen Geng

    licensed adviser

    Australia policy expert with degrees in education & economics.
    April immagine

    April Wu

    licensed adviser

    AU policy immigration expert with a Kiwi daughter & Aussie son. Originally from China.
    Steve immagine

    Steve Wang

    licensed adviser

    Au & NZ Specialist, dedicated and open-minded.

    Our professional and Efficient

    Admin, Accounting & Support team

    A machine with many moving parts needs good oil to work effectively. Our support team is the 'oil' of IMMagine. They keep the cogs spinning, the wheels turning, and your migration process running smoothly.

    SEE OUR CASE STUDIES
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    Karina MacLeod

    accounts

    Creative with an eye for detail, self-taught accounts manager.
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    Ruth Bernstein

    office manager

    Office all-rounder & administrator based in Melbourne.
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    Tom MacLeod

    consultant support

    Organiser of things, DJ and Music producer.
    Sylvia immagine

    Sylvia Fan

    support

    Friendly, determined. Energetic go-getter