Testimonials from our Clients

Our journey to New Zealand began in November 2024, and nearly two years later, we finally have our Resident Visas! We are incredibly grateful to Iain, Jack, and Jo for supporting us every step of the way.

The process brought unexpected challenges, delays, and plenty of moments that required patience, but they never gave up on us. They kept us informed, helped us navigate each hurdle, and always made us feel that they were genuinely invested in helping us make this move a reality.

We have now received our visas, booked our flights, and are finally preparing to make New Zealand our home. We couldn’t have reached this point without their guidance, persistence, and support.

Thank you, Iain, Jack, and Jo, for sticking with us through this entire journey. We are so grateful!

— Erin & Jaime

Thank you so much for informing us about the grant of our Subclass 186 visas. We are absolutely delighted to receive this wonderful news.

We would like to sincerely thank you and your entire team for all your guidance, support and hard work throughout our visa application process. We truly appreciate all the assistance you provided, especially with the additional document requests and throughout the entire process.

We are very grateful to you and your colleagues for helping our family achieve this important milestone.

Thank you once again for everything you have done for us.

I would like to sincerely thank you all for your continuous support, guidance and hard work throughout my visa process.

After such a long and emotional wait, receiving the news that my Australian 186 visa has been granted is truly an unforgettable moment for me and my family. There were many difficult days when I felt anxious and uncertain, but your guidance and reassurance helped me get through them.

I am especially grateful for your patience in answering my questions and for carefully managing my application throughout the process. Your support has meant a lot to me.

This visa is not just an approval for us — it is the beginning of a new chapter for our family and a dream that we have been waiting for.

Thank you once again, Chen and the entire team, for everything you have done for us. We truly appreciate it.

With heartfelt thanks and best wishes,

Shyama M

Thank you so much for the good news.

I truly appreciate all your help, guidance and support throughout the process. Thank you so much for making this journey much easier for me. I’m very grateful to you and the whole team.

Kind regards,
Riya

We can’t say enough good things about our experience with immagine!

And it is a huge relief!

Chen was great! He was professional and always responded to our emails.

Kane was also very good at responding to emails and providing clarity whenever I was unsure.

Can’t thank you guys enough!

Also Ruth is amazing… she did an excellent job of getting back to us and was so pleasant!! Thank you

Hi Chen and Kane,

Thank you so much for the great news! So happy to see that my visa has finally been granted.

And a big thank you to both of you and the team for all your help over the past few years. I really appreciate everything you’ve done for my application and all the support along the way.

I’ve checked the grant letter and it looks correct.

Thanks again for all your help! I’ll also complete the feedback and leave a Google review. I’ll definitely recommend you to others as well.

Jo was absolutely fantastic to work with. Apart from providing clear guidelines and delivering on any request, she always went the extra mile, making sure there was a backdrop of emotional support, which was often needed!

I can genuinely say I’m not sure if we would have got to our end goal without Jo. This was an incredibly demanding journey and having someone provide not only expert guidance but emotional support is special, really special.

Thank you

The team was always profesional, responsive and supportive.  Whenever I had questions or concerns,he responded promptly and kept me informed at every stage of the process.  His guidance and dedication made the journey much smoother and less stressful.

Dear IMMagine Immigration Team,

I would like to express my sincere gratitude for your outstanding support and guidance throughout my visa grant process. Your professionalism, dedication, and timely assistance made the entire process smooth and stress-free.

Thank you for answering all my questions, handling every step with care, and helping me achieve this important milestone. I truly appreciate your hard work and commitment.

I highly recommend IMMagine Consultation to anyone seeking reliable visa assistance. Thank you once again, and I wish your team continued success!

Best regards,
Rosemol

Thank you Chen, Kane and whole team for the support and way you guided in this journey to my PR. The feedback you provided were very clear and very timely. I would highly recommend to seek IMMagine’s help for those who are thinking of migrating to Australia.

Dear Iain,

My son and I are incredibly grateful for all the guidance and support we received throughout this journey. We really appreciated the clear advice and encouragement from you and your team, especially Jo, whose support made the process much less daunting.
We are delighted to have received our Resident Visas, and we are loving life in New Zealand so far.

Thank you again for helping make this possible.

Working with Jo has been such an exceptional experience from beginning to end. From our very first conversation, she made my son and I feel supported and reassured, and her knowledge, professionalism, and kindness gave us confidence throughout what can often be a stressful process. No question was ever too small, and she was always patient, approachable, and willing to guide us every step of the way.

Thanks to Jo’s incredible support and dedication, my son and I are now New Zealand residents. It is a milestone that means so much to us, and we are incredibly grateful for the role she played in helping us achieve it. We genuinely couldn’t have asked for a better immigration consultant and would recommend her without hesitation to anyone embarking on their own immigration journey.

The process was well organised, and communication was always clear and timely, which made a real difference during such an important and sometimes stressful journey for us. We always felt supported and in good hands throughout. We are truly grateful for all the assistance we received, especially from Jo.

Steve and Hamish were always reachable, they were very supportive through out the process.

Good Day

Im seeing the mail now and that’s a great news. I’m so happy to see a mail like this which I was waiting for since Oct 2025.

I would like to sincerely thank you and your team for all the support, guidance, and assistance provided throughout the visa process.

Your professionalism and timely help made the entire process smooth and stress-free. I truly appreciate your efforts and dedication.

Thank you once again for your excellent service. I will definitely recommend your agency to others in the future.

Will definitely keep in touch..

Thanks a bunch again

Thank you for sharing the most awaited news; we are truly grateful to the Almighty God for this blessing.

Chen, I sincerely appreciate your prompt response and professionalism throughout my visa application process until the visa grant. I realize I may have caused some inconvenience during this period, and I apologize for any trouble I may have caused. I also want to express my gratitude to Hamish for his assistance during the visa nomination process, as well as to Sylvia and Ruth for their support.

I will definitely recommend the Just Imagine team to my friends and anyone planning to undergo visa processing, given the excellent service I received.

Chen, I plan to email you tomorrow to clarify a few details related to the next steps.

Best regards,
Lisa and Family

Hi Team,

I would like to express my heartfelt thanks to the entire team for all the support, encouragement, and guidance throughout my dream journey of obtaining the visa. Your kindness, patience, and support truly meant a lot to me. I sincerely appreciate everyone who helped and stood by me during this important milestone in my life. Thank you all so much.

Jo was very thorough, attentive and a pleasure to work with throughout the whole process. We couldn’t have managed without her.

We are eternally grateful for all of your support, expertise and effort for the past 10 or so years. I think we started the process by meeting with Myer sometime in 2015/2016? With our first meeting for this visa. Wow it’s been a long, heavy and emotionally exhausting journey, that felt like there was no end in site! We really cannot thank you enough for your replies to all our trillion questions and emails. Always so professional but caring! I’m sure it got pretty exhausting always trying to reply, researching solutions and answers to our questions and you always did so well and so reassuring!

Thank you from the bottom of our hearts! We are all in tears, very happy tears!!

It has been a pleasure working with the immagine team. They have been great and so thorough in all our dealings with them. Thank you all for your hard work.

It has been an absolute pleasure working with Immagine to obtain our Visa’s. Immagine went above and beyond and made the entire process pleasurable. I would recommend Immagine to anyone wanting to obtain their Visa’s.

Our experience with Immagine has been absolutely fantastic. Thank you guys very much for the excellent service.

We’re so grateful to the team at Immagine. Chen, who handled our case, was kind, efficient, and always willing to help. He answered our many questions and queries with patience and care, and the outcome was that our visa process was a success. We cannot recommend this team highly enough!

I would like to express my sincere gratitude to the entire IMMagine team for the exceptional support and professionalism throughout our Permanent Residency application process.

Special word of thanks goes to Kane and Chen, who handled our case with such care, efficiency, and dedication. From the very beginning, Kane guided us clearly through every step, always responding promptly and with genuine kindness. Their attention to detail, patience, and reassuring communication made what could have been a stressful process smooth and positive.

We are truly grateful for the outstanding service and the way our case was managed. Thanks to your team’s efforts, we can now begin this exciting new chapter of our lives in Australia with great joy and appreciation.

We truly appreciate all the help, advice and support from the Immagine team. Our consultant, Kane has been exceptional. He gave us clarity on every step and every query we ever raised. Our emails were answered within 24 hours and we could reach him on call whenever we felt it was urgent. Special thanks to Ruth as well.

We had an exceptional experience with our immigration agent, Kane Downs, during our PR application process. From start to finish, he went absolutely above and beyond to ensure every detail was handled with care and precision. His knowledge of the process, responsiveness to our questions, and genuine commitment to our case gave us confidence every step of the way. Thanks to Kane’s hard work and dedication, our application was successful – we couldn’t have asked for a better guide through this journey. Highly recommended!

I’ve been working with Kane for over five and a half years, and I can honestly say I was matched with the right agent from the very beginning. Kane initially supported me in pursuing a move to Australia on my own merit, and when government requirements and occupation lists changed, he quickly found alternative pathways to help make it happen.

Throughout the entire process, Kane has been incredible—always willing to take as many calls and meetings as needed, and consistently providing thoughtful, detailed answers to my many questions. His guidance has given me clarity and confidence at every stage.

This moment feels almost bittersweet. Kane has been a steady presence in my life for over half a decade, and now, with the PR visa granted, our paths officially part ways.

To Kane and the team at Immagine—you offer an exceptional service. I’ve always recommended you to others looking to make their move to Australia, and I’ll continue to do so. Thank you for helping turn this dream into a reality.

Myer, it has been many years since we started this process, and I want to thank you, Chen (also Kane – our first meeting in Sandton) , and your wife for walking this journey with us. It was an absolute joy to work with Immagine Immigration. Thank you for always being willing to help and answer emails. Also, thank you for moving my siblings to Australia. I appreciate all the effort, resilience, and your brilliance and professionalism in the field.

Thank you, Immagine. My family is settled in New Zealand. All the credits go to Jack. You fought a good fight, and my family is very happy.

Thank you so much for everything. Looking at the approval today and raising our glasses in celebration, we just reflected on how long this journey has been—it’s even older than Anesu! None of this would have been possible without your guidance, expertise and unwavering support.

You have been more than immigration lawyers/ advisers and a source of reassurance and hope. Even when the path seemed uncertain, you stood by us, offering not just professional expertise but genuine kindness and understanding.

We are grateful for the entire Immagine team
We are here today, calling NZ our home because of you all.

From the bottom of our hearts, thank you for everything.

Fantastic service all round. Very well run company, very impressed.

I m very happy with the services offered by Iain & Jo throughout the process of family visa for myself and my husband. I would like to mention about best services offered by Jo, she is well experienced, patience, highly professional and hands on with her job. Thank you for the hardwork.

I would like to express my gratitude to Kane Downs especially for always having responded promptly to my queries and for being an active agent in playing his role. He has always been alert and updated me at every step of the process. Also, he kept Hamish Brown in the loop. That was excellent cos we know that there is someone ready to take on should the need arise.

We’ve finally settled in Australia  and we couldn’t be more grateful for the role you and your team played in making this possible.

Your proactiveness, unwavering support, and open communication have truly highlighted the deep compassion you have for the people you assist. You went above and beyond to ensure our journey was smooth, offering thoughtful options and solutions that made the process so much easier for us.

You even understood the financial demands of this transition and graciously provided extensions when we needed them most. These gestures showed us just how much you value and care for your clients. You don’t just guide people through a process; you walk alongside them, personalizing each journey and making it feel truly special.

To us, you feel like family, and you’ll always hold a special place in our hearts. Thank you again for everything you’ve done—we can’t wait to share your incredible work with the world.

All we can say is thank you for the excellent service keep up the good work and we will chat again when we apply for our citizenship and we will most definitely refer people to make use of you guys

WOW, we were not expecting this so quickly, but it is the best day this year after the birth of our son, we are over-joyed and filled with emotion knowing what this means for our family.

Thank you for all the information hereunder, I will review it thoroughly once I’ve calmed down :).

We actually have flights booked for end October for a two week visit to scope out our plans for our final move, so these visas have come just in time.

We cannot thank you enough, none of this would’ve been possible without you and your team! Your support and guidance throughout this journey has been invaluable. We are eternally grateful to you and the Immagine Team.

Kane and team were incredible. After a frustrating process with another agent a friend referred us to Kane. His team was knowledgeable, professional and made the frustrating and emotional process a pleasure. Kane was always one step ahead (e,g advising us of documents that were expiring) and his experience was deep. He had brilliant advise on how to successfully achieve the desired outcome. Grateful to Kane on being a part of our families destiny

Heather and I would like to extend our utmost appreciation and gratitude to you all. This journey for our family has been made much easier knowing that you have been there, supporting and fighting for us every step of the way.

A special thank you to April for your hard work and unwavering support; you have truly been amazing. Your dedication has not gone unnoticed, and we are incredibly grateful for everything you have done.

We are thrilled to have received our PR and are looking forward to this next phase of our life in Australia.

Thank you once again for being such a vital part of our journey.

Such a sense of relief!
I will most certainly contact you again when I arrive in NZ.
The advice and assistance that we had received from you and the team made our entire transition thus far so much easier and smooth sailing. We know that we would not have made it this far without the guidance and encouragement of all. So, Yes, we will definitely want you to assist us again in the next few stages. Thank you very much. This takes away all of my stress and anxiousness ☺️

Dear Hamish,

It was such a delight to receive your email! We are thrilled and over the moon 🙂 We first had our video call in 2020 I believe and started the process in mid 2021. It took 3 years but I’m grateful for your professionalism and for the grace, care and kindness you took in helping us secure the visas.

The biggest hugest THANK YOU from the van der Linde Family ! I feel like the biggest weight is off my shoulders with my girls joining us soon. One Happy Mamma !!

From start to finish you have all been incredible and gone above and beyond for us and I feel like using your agency is one of our best life decisions so far. You came highly recommended by Family that have used you and I can see why. I have felt heard and understood and even been comforted when needed. Like Family.

Jo is a huge asset to your Team but I am sure you already know this.

Thanks so much once again.

Very happy, thank you Myer, Hamish, Sylvia and Ruth for all your incredible supports for me and my family, including my parents. I know Myer for more than 10 years, and his reputation has been proven to be professional and reliable. I am very happy and satisfied with his advices and his team support so far.

Very helpful with elaborating the process with realistic timelines that tallied with government as well as prompt with feedback in the event of any changes.

10/10, would recommend to anyone else as I am evidence of it.

I hope this email finds you all in good health and high spirits. I am writing to express my deepest gratitude for your unwavering support, guidance, and assurance throughout our journey to attain permanent residency in Australia. Your dedication and expertise have significantly impacted our lives, and we cannot thank you enough for all you have done for us.

From the very beginning, your knowledge and professionalism instilled confidence in us. Your guidance helped us navigate the complexities of the immigration process, making it much smoother and less daunting than we ever anticipated. Your attention to detail and personalized approach assured us that we were in capable hands, allowing us to focus on other aspects of our transition to this beautiful country.

Moreover, your unwavering support went beyond just paperwork and procedures. You took the time to understand our unique circumstances and aspirations, offering valuable insights and advice that proved invaluable along the way. Your patience in addressing our queries and concerns, no matter how trivial they may have seemed, further reinforced our trust in all of you.

We are now permanent residents of Australia, and it wouldn’t have been possible without your expertise and commitment. Every milestone we achieve here is a testament to your dedication and impact on our lives.

Once again, thank you, Myer, Hamish, and Ruth, from the bottom of our hearts. We are truly grateful for everything you have done for us and look forward to staying in touch as we continue to build our new life in this great country.

Please convey our gratitude to Esther Bowe, who has also helped us.

We appreciate you making adjustments for our unique situation, which sometimes made applying more difficult. You are an incredible person who never gave up on us.

Can I just say…a big THANK YOU, to all of you!!

This has been such a journey from that initial chat we had five years ago. The entire world has changed. We’ve experienced every type of emotion. We’ve run around and stressed out about documentation, testing and whether old work HR teams and colleagues would honour requests for references timeously, we’ve waited patiently with hope on a state invitation, and we even tried things ourselves for a while initially after that chat 5 years ago. Then we had a 491 invite for my wife only a week or two after picking things back up with you and your team, progressed it, and then finally a 190 invite for me and switched lanes into a new application stream. Personally, I tried to move to Australia way back, I think around 2008, on a subclass 176 visa, which was eventually cancelled and refunded by the govt. That was so far back it feels like a completely different lifetime ago, and I was just 26 then. At the end of this month, I’ll be 42. Indeed, trying to get into Australia has been a huge part of my life for the last 16 years or so, over a third of my entire life, actually. So this is more than just a successful application and grant; it’s the culmination of 16 years of hope, of trying and of believing.

Your willingness to take ad-hoc one-on-one meetings for bespoke concerns and Steve’s amazingly fast and on-the-ball responses to everything has really been a highlight for us. We entered very cautious and trepidatious into the world of immigration agents, and you’ve shattered every concern we had with your service, knowledge and willingness to help. I’d be happy to support you with a recommendation/testimonial or anything else that could be of use to your team as a more lasting gesture of appreciation.

This is absolutely massive news. This caught us a little off guard actually and we felt a little bewildered. Waking up this morning, I can feel my blood pumping.

You have all been there with us and for us this whole time. You have answered our endless questions, most of them being repeats of previous questions. You have helped us navigate through these processes.

Thank you all. You have helped my family take another step toward a goal we want to reach. This is truly life-changing effort. You will always be valued in our family.

We will do the reviews you have asked us to before the end of this week.

Also, for the future, I may come knocking on your door for help with getting even more of us across the oceans.

Again, thank you. We couldn’t have done it without you.

The process was seamless. We felt valued and always had information provided to us when requested. We asked lots of questions and never felt like anyone was getting frustrated with us. The team was super friendly and helpful. We are very happy.

My consultants were extremely helpful, and answered all queries I had. I appreciated the regular updates (even when there was no news). The manner in which the work was done made me feel that my application was important to them.

We would highly recommend Immagine to our friends and family that are trying to get to Aus and NZ. It was very clear from the start what we needed to do, the cost breakdown as well as the timeline. This was so important for us in terms of our own planning. It takes the stress out of the process. We were also very grateful for Kane and Myer meeting with us at a drop of a hat to help us make decisions. Thank you!

We started our immigration journey with Immagine in 2019 for NZ. Through the pandemic, our relationship/partnership with Immagine saw us working through closed immigration channels, changing policies, change in personal goal posts and our own preferences due to familial reasons.

Our NZ residency application received approval in end-2022 which we eventually decided to withdraw in the interest of an Australian permanent residency. We received our Australian permanent residency in Nov 2023. It has been great working with Jo, Iain & Kane at Immagine. They were prompt to provide thoughtful advice and support through the process that was made particularly difficult by the uncertainties posed by the pandemic and closed borders.

Their honest and objective suggestions proved to be useful in helping us weigh our pros and cons and coming to the best possible way forward for us.

We cannot recommend Immagine highly enough for their exceptional service especially through the pandemic and in handling the changes and uncertainties that came with it.

Really appreciated Kane’s help for all of Marias visas, both here in Australia, and from NZ to here, he was outstanding!

Very pleasantly surprised, the effort has been well worth while, Kane was exceptionally helpful with my lack of technical skills.

I am thrilled to share the exciting news that we have been approved for citizenship! Your efforts have played a significant role in this achievement, and we are grateful for your continued support.

I wanted to express my heartfelt gratitude for your invaluable assistance with our immigration process. Your guidance and support have been instrumental in navigating this complex journey, and we truly appreciate your expertise.

Thank you once again for your time, dedication, and unwavering assistance. We feel fortunate to have had you by our side throughout this important endeavor.

I wanted to share some good news with you – last week we received an e-mail from DIA, confirming that our citizenship application has been approved.

As always, Jodie & I are very aware of the fact that our NZ immigration journey would not have been possible without the help, advice & support of the Immagine team over the past 5 years.

We’re incredibly grateful to the team from Immagine, who have helped us with various aspects of the immigration process. This includes the invaluable advice the team provided to us in assisting my mum-in-law Viv, who ended up spending almost a year in NZ as a COVID refugee in 2020-21.

From our perspective, this milestone provides a reminder that the work your team does can be life-changing for your clients. This has certainly been our experience over the past five years.

Jodie & I are convinced that working with Immagine is the best investment we made in our immigration decision. Naturally, we have kept referring people to you, and will continue to do so in the future.

All the best to you & the current Immagine team for 2024 – we look forward to hearing about your continued successes.

I cannot express how grateful I am for the exceptional service I received from the Immagine Team. Thanks to your expertise I recently received my Visa grant and am looking forward to starting a new chapter of my life in Australia.
Communication from the team assigned to us was clear, and our consultant (Jo) took the time to explain each step clearly and address any questions or concerns we had as a family. This level of clarity was greatly appreciated, as it made the entire process less daunting.
The waiting period for the Visa was longer than expected, given the visa backlog built up during COVID, but the team regularly checked in and also provided us regular updates about changes in the Visa processing times. This proactive approach made the wait more bearable!
I highly recommend Immagine to anyone seeking immigration support!

I am super impressed with Kane. This is by far the best experience we have received. We would not be able to do this without him.
A big thank you to you. We will never forget this life changing accomplishment

Kane was an incredible consultant to us. During our first meeting he quickly realised that we had options available to us that we did not believe possible (a reinstatement of our permanent residency visa after 10 years of not being in Australia). He was professional, knowledgeable, sensitive to our situation, and only took on what he felt would yield in a positive outcome. He spent a lot of time communicating with us to ensure that we submitted all the correct documentation, and further helped by providing referrals to professionals to help us with payments and moving companies. We would definitely recommend IMMagine immigration to others with an easy heart, and sincerely appreciate the extra mile that we are experienced. We didn’t just feel like clients, we felt that we had people that truly cared! Thank you Kane and team.

ups and downs occasionally occurred in the journey from 2020 to 2023 for me to apply for 189 and 190 and even my unfavorite 491 visa. Though the feeling of worry and hardship for achieving the required points and score for the visa and IELTS/ PLT, and also to be admitted as an Australian lawyer were lost, it was really a difficult time due to the covid pandemic. I really do not think I could have an 189 visa all along and I am so glad to have it. I am so lucky to have Myer and Steve as my consultants to help, care and support me and answer my enquiries in full quickly. I would like to take this opportunity to thank Tiffany and Lauren though they took care of my case for only a few months, and also Ruth for arranging the preliminary Zoom conference with Myer in October 2020 which was the beginning and reminding me of the deadline for payment. Anyway, I never forget all your kind and important assistance and let’s gather and keep in touch while I land and finally settle in Australia because I am fresh to the country and have no familiar people, friends or relatives there.

IMMagine NZ has been incredible. You had told me at our first – screening – meeting that I should be prepared for an extraordinarily intrusive, highly bureaucratic, proctological exam. Well, there certainly was some of that. But it seems that it has ended well. Y’all have delivered. What remains (the investment piece and the days-lived-in-NZ bit) is now simply transactional, just a matter of process and implementation.

Esther has been great, as have all of the – many! – people that preceded her. Y’all have juggled many things, without dropping any balls. Very well done. Thank you again.

Just want to say thanks again for assisting us with our visas and general info regarding our move from SA.

We really love it in Aus. Work is great and we are enjoying the people we have met in this short time.

Cheers mate!

Chen, you are the best! As well as Myer, Kane, Iain, and my previous consultant Debbie and Tiffany, you guys gave me positive vibe, advised and encouraged me to gain my goal! I thought it was tough to migrate to Australia, yes actually it was, but with your hands everythings went through smoothly and always on track. You advised me how to get an invitation faster by gain my English score higher, to be honest I have tried IELTS test 4 times, and PTE exam 4 times, the last PTE exam was the best score I have ever had. Thank God, after I hit my desired score proficient, everything running smoothly and the processing time was fast. I remember Myer and Chen gave me spirit to resit the test again and achieve good score to secure an invitation, apply for visa, and got visa approved! I am really grateful and thank you so much for your professional work! I hope to be with you again for my next 191 visa.

We enjoyed the overall process with Steve. He is very knowledgeable and able to share his advise with us specially during the times when we are confused and overwhelmed by the documents and requirements that we needed to produce and processes that we needed to follow. We trusted his judgement to go with visa 189 rather than 190 and now we are grateful to have received the visa grant for the 189.

Chen was super patient with my anxiety and his confidence in getting our visa granted allowed me to rest easy. Even though we had an eight hour time difference, it made no difference to correspondence.

The best experience, hands down. We have had the most professional, supportive, understanding, attentive experience with IMMagine and our consultant Kane Downs has been a superstar. We could not have asked for anything more.

Kane and April were the best throughout the process. we had consulted another immigration agency and they basically told us that there was no hope for me to get a visa. After 1 meeting with Kane, he had given us so much information and a clear path to try to get my visa. Throughout the process they provided us with a step by step guide on how to get the best result from our application. At no point did i feel like i was alone in the process. Kane did a really good job and we will definitely be returning to Immagine for the next part of our journey in Australia.

We started the journey with IMMagine in December 2020, so for 2 and a half years you all have been by our side doing the navigating for us through all the INZ systems, and it has been quite the rollercoaster, with the ending being well worth the wait! Thank you for the professional and concise manner you always dealt with us. We would like to express our gratitude to you and thank you for all you have done. We recommend you to anyone who ever asks us about Immigration consultants!

Immagine Immigration has changed our lives.

We had a very frustrating 18 months of COVID lockdowns in which to collect the comprehensive list of documentation we would require to emigrate.
Once the borders finally opened and we were allowed into New Zealand things happened very fast. Iain and Ee Chiao arranged a visitor’s visa for me. Once I arrived I applied for as many jobs as I could and got a job offer within 5 weeks. Immagine then assisted with ensuring my employer provided the correct information to INZ and applied for my work visa on my behalf. Once I started working we immediately applied for our residency visas on 19 January 2023. My partner, in the meantime, received his open work visa and was able to come over too. We received our Residency visas on 5 July 2023!

This is an incredibly fast turnaround as my friends and family have recently waited for an average of 12 to 15 months to get residency. The difference? They did not make use of Immagine but rather went it alone. An incredibly stressful route.

We have paid a lot for the service but we have gotten the results we needed which were – Move to New Zealand and start a new life as quickly as possible. We will use the same strategy when it comes to gaining permanent residency and then citizenship.

Thank you Ee Chiao – you are a wonderful person!

Ee and Iain have been fabulous throughout this process. They managed out expectations from the onset and provide solid support as we moved forward.
Finally, let’s sum up your experience with us from start to finish using the scale below.

From the start of this process over 12 months ago, we felt as though Ee and Iain were partnering with us. The support was always there, even when there was uncertainty in terms of changes to immigration processes. There was constant feedback from the team and we were made aware of every step as we progressed through. They made the process seem seamless and easy which only added to the overall positive experience. We would not have wanted to work with any other immigration partner as part of our journey.

Hamish was a great listener and really went above and beyond during the consultation. He was really helpful and shared a lot of insight. I would recommend him to anyone I know who wishes to know more about migrating to New Zealand or Australia. He is also very professional, kind, and honest.

We got there!
We wanted to thank you and your excellent team for getting us through this Investor 2 visa process. What a marathon it has been. You were always confident that we would get there in the end, at times I did wonder about your continued confidence, but like you said, you always get your visa!
I think the thoroughness of putting together a solid application, with full supporting documentation, helped significantly. This was achieved because of the focus of your team in identifying weak areas and closing them – very impressive. Thoroughness, tenacity and persistence got us a result.

Hi Ee
A quick and final note to thank you for your continuous focus, support and feedback in getting us over the line. It has been a long and sometimes arduous process, but we got the result we needed in the end. Thank you!
Good Luck and Kindest Regards

We want to thank you again for all your help during this long process. You, Iain and all the IMMagine team did an excellent job, and we felt safe taking this huge step by knowing that we have such a great team backing us up.

If someday you are around Palmy, you are so welcome to visit us and share a meal and a couple of beers with us.

Thank you from the bottom of our hearts.

Hamish is brilliant was able to answer all my questions. He has great knowledge, is friendly and approachable. I have been in contact with many immigration consultants/ companies for AUS/ NZ/ Canada but i got a very positive vibe from Hamish and the IMMagine team which made my decision easy. I’m looking forward to starting the process with IMMagine.

The experience throughout was fantastic, I felt like April and Myer had a thorough grasp of my situation and goals and were able to advise the best approach to the visa situation. From the very first conversation, I felt that they were operating from my best interests and only had the best advice. Of course, the Covid situation hampered (lengthened) the timeline a bit but that was out of anyone’s control. Despite this, April maintained regular communication with constant updates, which made me feel included in the journey, which led to less questions and anxiety about the progress of the application. April was also quick to respond to any of my questions, and patient when explaining anything, no matter how ‘silly’ the questions may have been. I would highly, highly recommend April, Myer and Immagine to anyone who is looking to migrate to Australia or New Zealand.

Jo Marsh has done an absolutely amazing job, I have approached many lawyers before, but my case was unique. She did it capably and she fought for my case as a legend. Thanks Jo, from my deepest heart.

My Goodness!!!!!!!!!!! Thank you very very much. It is an astonishing thing!!!!!!

I am not sure what to say and how to communicate. My heartful thanks to you. Without your support and guidance, it would not have been possible. You supported and guided me during all my tough times on this journey. I could always come to you for help, and you helped. I know I will continue to communicate with you, and you will be there with me always to guide and help me.

I am stopping it now because whatever I say, it doesn’t reflect my feelings.

Thanks once again to you and all the staff at IMMagine.

Kane and his team are amazing, as a HR is my first experience with Immigration agency and they have the best customer service. I am very happy!

We are still in shock Mate, I can’t believe the PR was finally granted. Myself, S and J can’t thank You enough for all Your guidance and patience an understanding over the last 7 years plus. You are a True Legend!

When we almost ran out of faith and was just about to throw in the towel, Your phone call and words of encouragement always helped. I can still remember the first day I met You in South Africa, You never sold Us a false hope but always spoke the facts. Which had never changed throughout our long journey together.

Thanks for always being there for Us, a shoulder to cry on. Lol

Highly appreciated!!!!

Once again, All Your efforts are Highly appreciated!

IMMagine changed another family’s life forever. Thank you!!!!!!!!. You have no idea how much you have all impacted our lives. The thought of  [returning] to SA gave us never ending nightmares and trauma. We are all here now and we are legal and we are ecstatic. Thank you Jo, Iain and the IMMagine Team.
I am eternally grateful for your professionalism and your service to us. I will always sing your praises wherever I go. My cup is full.
We have just moved to Dunedin to be closer to the children.
God Bless You and your families

Our immigration journey was not easy, It started back in 2018 with us giving the visa applications a go our selves. But due to my pre-existing mental health condition our application process was complicated. From the first encounter Iain and the team were spectacular with guiding us and getting us on track. Immagine helped with our partner visa’s our EOI, Residence application and finally PR applications. And it was a pleasure to work with the team.

We used the services of IMMagine and are very happy to report that we received our Visas yesterday! We certainly couldn’t have done without them. Another agency’s services were lower-priced, but they couldn’t help us.

Our visas were challenging and different to the norm. However, IMMagine knew how to deal with the demanding process. The entire team (April, Kane, Victoria, Ruth etc.) is highly professional, friendly and experienced.

We are grateful that someone referred us to IMMagine and for the two years that they guided and assisted us with the process.We used the services of IMMagine and are very happy to report that we received our Visas yesterday! We certainly couldn’t have done without them. Another agency’s services were lower-priced, but they couldn’t help us.

Our visas were challenging and different to the norm. However, IMMagine knew how to deal with the demanding process. The entire team (April, Kane, Victoria, Ruth etc.) is highly professional, friendly and experienced.

We are grateful that someone referred us to IMMagine and for the two years that they guided and assisted us with the process.

I will definitely recommend Immagine to others wanting to use an agent for their process. You are reliable, trustworthy, honest and friendly agents. We are truly grateful for finding Immagine otherwise I don’t think our journey would have been possible without you. Today we can proudly say we are NZ residents and it’s all thanks to Immagine for help making our journey possible!!

I was skeptical when I was signing up for IMMagine in the beginning, the way I would have been for any immigration agency, because, lets be honest, when you are paying for a service, the least you can do is be a skeptic right? However, I couldn’t be one for long, as once we started with the process, they did not give me a single chance to complain about anything. I always received prompt responses from my consultant and he made sure the application was completed and filed in the least time. The real test came when the waiting game started, and my consultant did an amazing job of keeping me informed and updated with every small detail. In essence, he was on my speed dial for those few months. I called him every now and then to know if anything progressed, which, he always answered, even that one time that he was on leave. I want to thank Chen as he is largely responsible for ensuring I have a smooth visa experience.

I must say this IS the best news ever! We are as a family very humbled and grateful. We cannot ever thank you enough for each and every encouragement, smile & advice given to during this time, Jo & team. It meant the world to us.

Nobody can prepare you on how difficult the immigration process is. This process has pushed us in every single aspect: It pushed our marriage to the very limit, it pushed us spiritually, emotionally, physically and financially. However, I don’t have a doubt in my mind that we have done the right thing. Every single day when I drive into our neighbourhood and look at the magnificent view, I get a lump in my throat because I know this entire ordeal has been worth all the effort and heart ache. All I can say is thank you to Immagine on assisting us in making our dream come true.

Very professional experience with IMMagine, with clearly the leaders in the immigration business. I will definitely refer IMMagine to anyone else considering immigration as an option. IMMagine was so involved it felt as though I was her only customer. Very happy with the overall dealings with IMMagine.

We would like to thank Immagine for being amazing and helping us through everything. We can’t thank you enough for all the help and advice you gave us. Your service is excellent in every way and we would highly recommend Immagine to anyone. Overall we were very satisfied by the service given to us by Immagine NZ. We would definitely recommend it to anyone who’s thinking of migrating to NZ.

Immagine has been nothing short of amazing. Their honesty is the one thing that I have appreciated most. They are consistently approachable, reliable and knowledgeable and have been like a solid rock in something that has felt like a crazy storm at times. Their understanding of anything and everything I have put to them, their guidance and respect for the emotional roller coaster this entire process puts you through gave me confidence that no matter what the outcome was going to be we had done everything we could have possibly done and to the best of our ability! “Thank you” doesn’t even cut the mustard here. There are no words to describe how grateful we are of the service and effort that the team at IMMagine have put in to helping my partner and I turn what we could only ‘imagine’ into reality…thank you, thank you, thank you!

Hi Kane, Just to let you know that i have settled in very nicely here in Mount ISA working for Glencore mining. I have a great job, a great package and am happy. Again, if you need any advocates for your business; always willing to ‘tell my success story’ with IMMagine.

I would like to extend our heartfelt thank you to each of you for all your hard-work, dedication, patience and many hours spent on our permanent residence application. We appreciate each and every one of you and all you have done for us. This has not been an easy decision for us but seeing how South Africa is going, it does not make logical sense for us to remain here.

Thank you for making the process smoother for us, for easing the burden of all the paperwork and for making it less daunting. Myer, I remember the words you used when we came to your seminar last year: There will be blood sweat and tears… Thank goodness there was no blood, but there sure was sweat and quite a few tears shed!

All I know is that we would not have been able to do this without the assistance, guidance and patience from each of you. We will be in touch with you regarding bank accounts, funds transfers etc. but for now we need to break the news to the family… Thank you once again for everything.

May you all have a lovely day further.