How to Create an ImmiAccount

What is an ‘ImmiAccount’?

ImmiAccount is the Department of Home Affairs online visa application portal, available for use to the general public as well as Registered Migration Agents and sponsoring employers.

Creating an ImmiAccount allows the user to draft, lodge and manage most types of visa applications; including features such as uploading documentation, and updating personal details such as address and contact details.

Some visa types are still paper-based (hard copy rather than digital), but the majority of visa applications are lodged online through ImmiAccount. It’s also possible to make visa application payments online using ImmiAccount for paper-based applications.

If you are using a Registered Migration Agent then you will not need to create an ImmiAccount as the Agent will lodge and manage your visa application in their organisation’s ImmiAccount.

How to Create An ImmiAccount Video Tutorial

Step 1 – Entering Email

The first step in creating an ImmiAccount is to visit the Department of Home Affairs website as per below, entering your email address, and clicking the ‘send verification code’ button.

Step 2 – Verification

You will then receive a verification code in your email inbox, which you will enter in the textbox on the next screen. Once the code is verified, you will reach the screen below, where you can select whether you want an individual or organisation account. 

Step 3 – Choosing Account Type & Entering Name & Phone Number

Unless you’re a migration agency or sponsoring employer it’s likely you will need to choose an individual account. You will also need to enter your name and phone number.

Step 4 -Choose Username, Password & Security Question

The final step involves choosing a username and password, as well as security questions and answers in case you forget your login details. You will also need to review the terms and conditions of using an ImmiAccount, then press the submit button.

Logging into your ImmiAccount

Once the above steps are completed you will then be able to login to your new ImmiAccount by entering in your username and password on the webpage below:

https://online.immi.gov.au/lusc/login

Starting A New Visa/ Citizenship Application using an ImmiAccount

Once logged into your ImmiAccount, you can create a new visa or citizenship application in the ‘My applications’ tab, such as a Visitor Visa or Work Visa application

What’s Next?

Whilst creating an ImmiAccount is straightforward, visa applications themselves are anything but, which is why you should seek expert advice in formulating the correct case strategy, as well as in preparing, lodging and managing your visa applications. 

You can register to attend one of our free weekly online seminars (held every Sunday), submit a free preliminary evaluation questionnaire for some high-level advice on your Australia/New Zealand migration options, and/or book a one-to-one eligibility and strategy consultation through our website.